Certified Zendesk Administrator since 2018. Over 10 years of experience in the customer care industry.
Custom Zendesk App Design | Organizational CX Leader | Chatbot Builder | Quality Assurance Expert | Knowledge ManagerÂ
Humans desire to be heard. With that in mind, along with custom-built systems that allow the quickest and best resolution for unique customers, robust KPI monitoring, and setting and achieving challenging goals for my team, I've built a career around providing customers with the most frictionless experience possible.Â
My résumé is below. Take a look at my experience and see where I stand out! Please use the contact form on the right to get in contact.
Resume4124.pdf